Quotes by Bita

Etiquettes can be taught. Status can be bought. Class, integrity and empathy are rare commodities that cannot be bought, taught or falsified. 

Customer service is an art. The key is to be willing and able to genuinely connect to your customer on an emotional and personal level. Individuals with high levels of empathy are effortlessly effective.

Management Consulting is paying attention to matters that have been overlooked. It goes beyond increasing sales strategically and efficiently. It’s evaluating every detail of a company. It’s cleaning up house if needed or retraining the trainable. As any entrepreneurship and leadership role - it is not a popularity contest as it needs to be done with integrity. 

Create products that consumers are going to absolutely love. That’s how you’re going to create your niche. A strong niche that fills a true need that not even the so called big guys can truly compete with. Their knock-off is never nearly as good or compatible. Yours was made with vision, passion and love. Theirs was made mostly with self-serving priorities. Consumers can tell the difference. 

Empaths don’t become wolves after wolves harm them. They become sheep dogs. They fight back, win, protect the flock - and teach wolves a much needed overdue lesson.

Leadership is not a popularity contest. If favoritism is at play with employees - not only employees don’t learn and correct what needs to be corrected - but the leader is not doing the company, customers, consumers or clients justice.
 

A sincere apology has true empathy, humbleness and sincerity attached to it. Accepting an apology requires the same qualities. Don’t expect either from the small minded with grandiose egos. 

God doesn’t take it lightly when you unjustly and knowingly cause any issues, small or big, for anyone - especially His.  Nothing goes unseen. God doesn’t play and nor do His Archangels.  

Effective and fair management is not about being liked all the time. If you play favoritism with employees, clients and etc. - you’re doing it at the cost of professionalism, justice and integrity.

Only the secure and humble offer sincere apologies. Don’t expect it from the arrogant and ignorant.

Walk as a flower dances in the wind. Talk as if every word drew a painting. Have integrity as if you’re holding the scale of justice - with open eyes and wise ears. Smile as if your next blessing depends on it - because it just might. 

You’re only difficult or passive-aggressive to people who realize you have healthy boundaries and they don’t get to treat you however they please as they assumed they could. 

God is real. Angels are real. Heaven is real. Despite the challenges I’ve gone through in life, the spiritual realm has been the main and unmatched help that has kept me going. I wouldn’t exchange this utterly amazing, beautiful and comforting communication, guidance and blessing for anything in this world. 

Don’t tell me they were abusive at the end. Tell me if they were abusive in the beginning and for years  - or if they became abusive only after they were controlled and abused emotionally and mentally. Because the former is reactive abuse.  

If you can help the homeless, but show no compassion for your own family or friends - the sincerity of empathy being portrayed towards the homeless is highly questionable. Perhaps giving to the homeless is not out of true empathy or for the homeless. Perhaps it is a false validation of having the empathy that doesn’t exist. It’s easy to help someone for a few minutes when you can simply walk away afterwards.